1. Free Shipping Worldwide (we undertake the shipping cost)

2. Returns

You will get a full refund if your order does not arrive or the product is different from the description.

If you are not entirely satisfied with your purchase, you can either return the product (if you notify us within 7 days of delivery) for a refund or exchange the item for an alternate product of your choice.

You have 7 calendar days from the date of delivery of your order to notify us if you are returning or exchanging an item. If 7 days have gone by since the delivery of your order, unfortunately we can't offer you a refund or exchange. There is a fee of £5 to process returns/exchanges. The customer will be responsible for the returns delivery fee.

To be eligible for  return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned.  Perishable goods such as food, flowers, newspapers or magazines cannot be returned.  We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Please do not send your purchase back to the manufacturer.  Please email us at support@unitmen.com for further assistance.

3.Refunds

You will get a full refund if your order does not arrive or the product is different from the description.

You will get full refund if you return the item to us because of your personal reasons (we do not undertake the express fees).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

A refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

Some banks/credit card companies require up to 10 days to process refunds but majority of the time you should receive your funds in a shorter time period.

Please contact your payment provider of choice to verify the refund if we have already sent you a refund notice but you are yet to receive the funds.

If you've done all of this and you still have not received your refund yet, please contact us at support@unitemen.com.

4.Exchanges

 

You can exchange your item for one time, and we will undertake the shipping fees (Do not include return cost)

5.Shipping

To return your product, you must email us at support@unitemen.com to arrange for shipping.  Depending on your location we offer a return depot in China and the United States.  Although, it is up to our discretion to choose which return depot your item is mailed to.

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance.  We don't guarantee that we will receive your returned item.

 Please contact us by E-mail before your return.

 E-mail: support@unitemen.com

Address: No.20 changjiang nan road, xinwu district, wuxi shi